Refund policy

            Unfortunately, we do not accept returns or cancel orders currently due to food safety reasons, shipping and handling complications, and non-returnable nature once accessed.

If an item you received is damaged or defective, we’ll send you a replacement.  All exchanges are subject to a verification process. Email your inquiries to:       info@CafeTea365.com

 

Damaged/Missing/Lost Items 

 

-       Contact us within 1-3 business day

-       Keep the damaged packing materials for inspection 

-       Take pictures of the damaged items and packaging, then email us the inquiries.

 

NOTE: You are responsible for auditing and ensuring the orders arrive complete and free of damage.